Questions
- What is your set-up fee to get started?
There is no set-up fee.
- Do you need to purchase special computers or phones to have the software work?
No special computers or software is needed. This software works on any XP/Vista computer. We are working on the phone based software and expect to launch by the end of the year.
- What is this going to cost me?
Our price is 25¢ per inspection completed. There is no user fee, extra subcontractor fee, special form fee, or any of the extra fees charged by other software companies.
- How many users can I have active at one time?
You are allowed unlimited users — at no extra cost per user.
- What can I do with the data after it is entered?
You can search, view, and compare your inspections so that you can track the house month by month and know exactly what information you put in and when. It also will let you make sure that you are paid by your client and how much.
- Why are you so much cheaper than your competition?
We are cheaper due to our automated software. We do not send your inspections to another country to be processed. It all stays here and is completed by automation. This allows us to have a lower overhead, less data entry mistake, and no human error. At 25¢ per inspection we are the cheapest and best on the market.
- Tell me about billing.
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We send you a bill once a month at the beginning of the month for all inspections that have been completed by our system during the previous month. You will only be charged for the inspections that have been completed and not any cancelled inspections. You can mail a check and will soon be able to pay online.
- Is our data backed up, in case of emergencies?
You’re data is backed up so that you will not lose any of your history.
- Is your site secure and confidential?
Our site is secure and confidential.
- What is your software’s turnaround time for sending the inspection back to your client?
We guarantee that we will have your inspection back to your clients within 24hrs, most of them within 12hrs. The only exception is inspections completed on Sundays when our office is closed. All inspections completed on Sunday will be uploaded to your client on Monday morning — still within a 24hr window.
- Are your forms the same questions that my clients ask or are they a universal form?
Our inspection form asks the same questions that your clients ask. It changes based on who your client is; it is not a universal form. You can have confidence that the questions your client asks will be the same one that is on our site.
- LPS has a 10 day turnaround time, but I want my inspectors to get them done sooner for the bonus. Can I change the due date?
Our system is very flexible. We can customize due dates, instructions and forms. You also have complete control to make changes yourself to any of your inspections; you can reassign, change prices, add instructions, and much more.
- What companies does your software support with automated data entry?
Our system supports LPS, CoreLogic, National Field Reps, MCS and Five Brothers. We are adding new Nationals as often as there is a need. We look forward to working with you to help your business grow.
